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BSBA - Operations Management
University of San Carlos- Main Campus
Facts About Me
“Belief, hard work, love–you have those things, you can do anything.”
― Mitch Albom, For One More Day
I help clients achieve their business objectives as a virtual assistant by lending an extra hand, an extra set of mind, and a dedicated commitment during both prosperous and challenging times.
What I offer !
• General Virtual Assistance • Social Media Management (Copywriting And Engagement With Target Audience) • Social Media Marketing • Content Creation (Professional Graphic Design And Video Editing) • Canva Illiterate • Mastery In Microsoft Suite (Word, Excel, PowerPoint) • Ability To Work And Provide Outcome Before Or Within The Given Deadline • Can Do Multitasking Without Sacrificing Quality Results • Good Interpersonal And Communication Skills (Written And Oral) • Email Management • Content Moderation • Travel Management • Customer Service • Project Management •Troubleshooting Skills •
Troubleshooting Skills
Canva Illiterate
Website Creation
Social Media Management
Graphic Designer
Data Entry
Content Creator
Project Management
Content Moderation
Travel Management
Calendar Management
Customer Service
Email Management
Good Interpersonal And Communication Skills (Written And Oral)
Google Suite
Certificates
My Experience and Education
Nov. 14, 2022
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present
TechNomad
(General Virtual Assistant)
-Perform a variety of administrative and operational duties that facilitate the day-to-day operations
-Build and implement new processes to support personal and professional balance and efficiency.
-Web Research related to business, technology, art, music, e-commerce, start-ups, grants, finance, and more.
-Email management
-Calendar management and scheduling
-Travel Research and booking
-Create presentations
-Copywriting
July 2022
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August 2022
NoSaints Agency
(Social Media Manager)
- Responsible for contacting prospects in Instagram to qualify leads
- Research, track, maintain and update leads
2022
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2022
24/7 Intouch
(Customer Service Representative)
•Provide excellent customers services and assistance to the customer and users of the movie streaming business
• Handle calls related to basic troubleshooting steps, content, and billing
• Work collaboratively with the team to ensure all customer's needs are met and standards of service are accommodated
July 2021
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September 2021
Great Learnings and Technologies (GLATS) Cebu, Inc.
(ESL Teacher (Part Time))
•Prepare classroom and course materials
•Assign homework and exams
•Grade students’ assessments
•Create individualized plans for students with special requirements (e.g. learning disabilities)
•Research new teaching methods for teaching English as a second language
•Create a supportive and positive classroom environment
•Maintain records of student attendance and grades
•Resolve crises in the classroom
•Inform parents about student progress
•Collaborate with educational staff to provide a positive learning experience to students
2020
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2021
Sykes Asia Inc.
(Customer Service Representative)
•Provide excellent customers services and assistance to the customer
• Handle Inbound and Outbound calls to Restaurant Partners and Customers
• Manage all amenity orders to ensure prompt delivery and special request be met in order for customer satisfaction
• Followed up with customers about a resolved issues to maintain high standards of customer service
• Express compassion and empathy while utilizing problem-solving skills to address customer issues and ensure discrepancies are resolved quickly
January 2023
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May 2023
FPG Insurance Inc.
(Marketing Intern)
- Handled incoming calls, transferring calls to the appropriate individuals, taking messages, and providing general information to clients.
- Sorting and organizing insurance policies, documents, files, or records in a systematic manner to ensure easy retrieval and efficient record-keeping.
-Sorting and distributing incoming mail, preparing outgoing policies, and ensuring proper postage and delivery to clients and agents.
My Services
General Virtual Assistance
All around VA that has the ability to follow instructions accurately and perform tasks within or before the deadline.
Social Media Management
Specialize in copywriting, Canva, social media growth, management, marketing, and strategies.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.