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Bs Pharmacy
San Pedro College
More Info About Me
Hi, for anyone reading this, I am greeting you a big Mabuhay here from the Philippines!
I go by the name France by the way, and I am here to find a way to support my living and create a path to my dreams just like how water creates streams of new possibilities for itself.
I am a person who thinks before taking action most of the time and tries to learn new things if the opportunity offers it. Trying to live up by the saying "A Jack of all trades is a Master of None but always is better than a Master of One" and aspires to be self sufficient to survive and provide.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
Iqor (Walmart Account)
(Customer Service Representative / SME)
CSR = Assists customer concerns on the phone for common issues encountered in Amazon.com orders and account.
SME = Help and trains the team in account, product and policy concerns and questions to come up with the best resolutions and help train and manage newly hired CSR Agents to be properly equipped in knowledge and skills in handling customer concerns.
2020
-
2021
Iqor (Amazon CSR)
(Customer Service Representative / SME)
CSR = Assists customer concerns on the phone for common issues encountered in Amazon.com orders and account.
SME = Help and trains the team in account, product and policy concerns and questions to come up with the best resolutions and help train and manage newly hired CSR Agents to be properly equipped in knowledge and skills in handling customer concerns.
2018
-
2020
San Pedro College
(Clinic Assistant/Office of the Student Affairs (OSA) Assistant)
Worked as an assistant in two office departments of the scholl as an assistant.
Clinic = Helped facilitate and aid students admitted in the infirmary or in annual physical examinations and assisted in office tasks like file and records keeping, encoding, and sorting.
OSA = Took charge in files and records keeping, encoding and sorting.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.