Bachelor of Art in Communication
Trinity University of Asia
I'm a seasoned BPO industry pro turned freelance powerhouse. After four years of navigating the ins and outs of call centers, I decided to shake things up in 2024 and dive headfirst into the world of freelancing. When they're not hustling on projects, you'll find me at home, indulging my love for organization. From meticulously arranged shelves to a pantry worthy of a magazine spread, our home is a testament to my knack for keeping things in order.
Trinity University of Asia
As an Executive Assistant, I proactively identify and engage potential customers, serving as the first point of contact and scheduling meetings for the sales team. I create and manage automated outreach campaigns on LinkedIn and email to streamline lead generation efforts. Additionally, I manage the LinkedIn profile of a company executive, developing content and implementing growth strategies to increase followers and boost engagement.
As a Content Moderator, I played a crucial role in maintaining the integrity and safety of the platform by reviewing and moderating user-generated content. I was responsible for enforcing community guidelines, policies, and standards to ensure a positive and respectful user experience.
As an email support, I provided top-notch customer service to our cryptocurrency platform users. I was responsible for handling inquiries, account safety concerns, troubleshooting issues, and delivering timely and professional responses via email.
As a Chat Support Representative, I was at the forefront of delivering exceptional customer service in the telecommunications industry. I engaged with customers via chat to assist with inquiries, resolve their technical issues, and provide support for various Telco services.
Build and run LinkedIn outreach campaigns to connect with ideal clients and spark real business conversations.
Manage and grow social media accounts with consistent posts, engagement, and performance tracking across platforms.
Find and qualify high-potential leads to fill your sales funnel with ideal prospects.
Grow your LinkedIn presence with strategic posts, comments, and networking that boost reach and reputation.
Set up targeted cold email campaigns that drive replies, book meetings, and grow your sales pipeline fast.
Craft engaging written content that builds brand authority, attracts attention, and drives audience engagement.