2018
Bachelor of Art in Communication
Trinity University of Asia
About Me
I'm a seasoned BPO industry pro turned freelance powerhouse. After four years of navigating the ins and outs of call centers, I decided to shake things up in 2024 and dive headfirst into the world of freelancing. When they're not hustling on projects, you'll find me at home, indulging my love for organization. From meticulously arranged shelves to a pantry worthy of a magazine spread, our home is a testament to my knack for keeping things in order.
My Skills and Competencies
Product Listing
Product Research
Outreach Automation Builder
Social Media Management
Shopify Website Builder
Data Entry
Content Creating
Cold Emailing
Certificates
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My Experience and Education
2024
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2024
Sunlit Strategies
(Virtual Assistant | Sales Development Representative)
As a VA/SDR I am someone who goes out and finds potential customers, first in line on communicating with potential customers, and then set up meetings for the sales team. But wait, there's more! Mainly, my responsibility is setting up super cool automated campaigns for LinkedIn and email to make reaching out even easier.
2022
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2023
TaskUs
(Content Moderator)
As a Content Moderator, I played a crucial role in maintaining the integrity and safety of the platform by reviewing and moderating user-generated content. I was responsible for enforcing community guidelines, policies, and standards to ensure a positive and respectful user experience.
2019
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2022
TaskUs
(Email Support)
As an email support, I provided top-notch customer service to our cryptocurrency platform users. I was responsible for handling inquiries, account safety concerns, troubleshooting issues, and delivering timely and professional responses via email.
2018
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2019
Teleperformance
(Advance Technical Support)
As a Chat Support Representative, I was at the forefront of delivering exceptional customer service in the telecommunications industry. I engaged with customers via chat to assist with inquiries, resolve their technical issues, and provide support for various Telco services.
My Services
Product Researcher
Finds and analyzes potential products, studying market trends and demand to guide inventory choices.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Product Lister
Creates and manages product listings, ensuring accurate details to attract and inform shoppers.
Sales Development Representative
Generate leads; set up and optimize automation campaigns for your LinkedIn and email outreach; optimize campaigns.