2009
BS Nursing
Centro Escolar University
More Info About Me
Hi there! I am Frances. I graduated BS in Nursing but I wasn’t able to pursue that career. I have 7 years experienced in the corporate world. I've worked as a billing consultant, technical support, and a telesales representative for nearly five years. When I switched to working virtually I was hired as an Appointment setter. And my most recent experience is working as a Real Estate Virtual Assistant. I've had a variety of positions, including appointment setter, team leader, and a lead manager. My responsibilities include schedule management, answering calls, responding to text and emails, nurturing leads, and providing admin support.
I am a performance-driven and results-oriented individual offering excellent communication and negotiation skills. I possess a strong attention to detail, accuracy and determination to achieve extraordinary results. And of course I have a strong work ethics. Lastly, I love continuous learning.
I hope you will give me a chance to work with you and help grow your business.
My Skills and Competencies
Calendar Management
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
ClearSale by Hometrust
(OM Setter |Real Estate Lead Manager)
Support acquisition managers in communicating with potential sellers thru appointment setting, lead generation and coordination.
2017
-
2021
Greylock Resources
(Outbound Telesales Qualifier)
• Qualify leads using our Automated Dialer/CRM
• Maintain sales quota
• Navigating organizations to set qualified meetings for our Account Executives
• Calendar management
• Accurately entering, updating, and maintaining daily activity and prospect information into
• Salesforce database, including comprehensive and up-to-date client information
2015
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2017
Convergys- Telstra
(Billing Consultant & Technical Support)
• Address general and residential billing inquiries for Telco products/services of clients.
• Provide technical solutions to customers having trouble with their telco product and services
My Services
Appointment Setter
Qualify leads, Appointment setting, and Calendar management
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.