2018
Bachelor of Science in Hotel and Restaurant Management
St. Michael's College
More Info About Me
I'm a self-motivated individual, optimistic, resourceful, eager to learn, can adapt to any changes, and committed. I've always been the kind of person who loves challenges, takes initiative on each task assigned, and can work independently.
Outside of work, I love watching cooking shows where I can learn techniques/try new recipes. I'm passionate about dancing and keen to exercise to keep me fit and healthy and keep my sanity in check.
My motivation is to help clients by delivering an excellent customer experience in a timely and productive manner.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Customer Service
Chat and Email Management
Certificates
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My Experience and Education
2018
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2022
IGT Solutions
(Travel Consultant)
-Engaged in inquiries, assisting & giving recommendations on the overall trip and any documentation required for the user's trip.
-Applied problem-solving skills to resolve customer concerns by processing flight disruptions, rescheduling/ providing alternative options, and dealing with escalations using appropriate channels when necessary.
-Booking flights and hotels and providing reimbursement if needed.
-Supported new team members for a day to day questions regarding updates on the process.
2018
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2018
SMDC Corporation
(Property Specialist)
-Accomplished duties such as studying property listings, interviewing prospective clients & accompanying clients to the property site.
-Promote properties through advertisements, listings, and open houses.
-Developed a competitive market price by comparing properties as per the client's reference.
2017
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2018
Conrad Manila
(Timekeeping Clerk)
-Analyzes and evaluates current period payroll and timekeeping issues.
-In charge of maintaining and managing timekeeping records/ database of employees such as government files and other related documents.
-Provide administrative support as needed in the Human Resources and Finance Department, and assist with the coordination of employee activities
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Data Specialist
Transfer information from hardcopy to digital format. They oversee and verify the validity of the information.
Content Writer
Provide compelling written articles for internet and print media for marketing firms and in-house advertising teams.