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Bachelor of Arts in Communication
La Verdad Christian College - Caloocan
More Info About Me
I would describe myself as highly-motivated, cheerful, highly-driven, passionate, and compassionate, both in personal and professional.
In my professional life, if you would ask my colleagues, they would describe me as enthusiastic, known for helping others especially when things get tough. I’m highly adaptive in fast-paced environments.
On the other hand, my personal life would be a happy-go-lucky type of person. I learned things from the others and I applied it whenever the situation called for it. Very observant and keen in surroundings.
Outside of work, I usually play mobile games such as Mobile Legends, and anything related to cooking. Though I’m not good with cooking, I just love cooking virtually. And also, I like to travel.
My Skills and Competencies
Social Media Management
Shopify Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Afni Inc - SM Fairview
(Back Office Support)
Ensuring that policyholders' needs are met in a timely and efficient manner while adhering to the organization's service level agreement.
2019
-
2020
Afni Inc - One Felicity Center
(Chat Support Representative)
Deal with the complaints and give accurate information to the concerned customer
2018
-
2019
TeleTech - Mandaluyong
(Blended Voice and Chat Support Representative)
Deal with the complaints and give accurate information to the concerned customer
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Expert
Customize Your Store With Our Website Builder.