High School
Capitol Institute
Bachelor of Science in Business Management
San Sebastian College
"Hello, my name is Flordeliza and I am excited to apply for this job opportunity. I am a highly motivated and results-driven professional with 5 yrs of experience in Customer Support. My passion in customer service has led me to pursue a career in this field, and I am eager to bring my skills and expertise to this role. Throughout my career, I have learned to hone my multi-tasking and time management skills, problem-solving ability and strong work ethic . I am always looking for ways to improve processes and exceed expectations. I am committed to ongoing learning and development in this field. I am excited about the opportunity to contribute my skills and experience to this company With these experience I'm looking for an opportunity to take the next step in my career .I'm hoping to do so in an organization like yours where I see a long-term career path.
Capitol Institute
San Sebastian College
My primary responsibility is to maintain accurate financial records for a business. including recording financial transactions, managing accounts payable and accounts receivable, processing payroll, preparing financial reports, ensuring tax compliance, and maintaining organized and accessible financial records.
My primary responsibility is to manage the inventory and ensure that it is accurate and up-to-date. This includes tracking inventory levels, ordering new stock, and conducting regular inventory audits. Provide regular reports on inventory levels, stock movements, and warehouse operations to management. This may include creating spreadsheets and reports that analyze inventory data and provide insights into inventory trends. I use MS excel for my work.
Responsible for creating and publishing content across various social media platforms, including text, images, videos, Responsible for monitoring social media platforms for mentions of the company, its products, and services. Respond to comments, questions, and complaints in a timely and professional manner, Responsible for developing a comprehensive social media strategy that aligns with the company's overall goals and objectives.
Respond to customer inquiries and address their concerns via various communication channels, such as email, chat, or phone. Resolving customer issues with a product or service. Providing product information to customers who are interested in making a purchase. assist customers with placing orders and ensure that the order is processed correctly and efficiently. Managing returns and refunds. Collaborating with other departments such as sales, marketing, and logistics, to ensure that customers receive the best possible service.
Assessing clients' needs by analyzing their body composition, lifestyle, and health history. Based on the assessment, I will create customized treatment plans that include diet and exercise recommendations, I will perform slimming treatments such as body wraps, lymphatic drainage massages, and ultrasound cavitation to help clients achieve their desired body shape. Monitoring progress throughout their treatment plan.
Recording company's financial transactions into organized accounts on a daily basis. Keep transaction records updated.
Providing training and support to businesses and individuals on social media best practices, strategies, and tools.
Managing data in a way that ensures its integrity, security, and accessibility.