2014
Diploma in Office Management Technology
Polytechnic University of the Philippines
More Info About Me
A considerable hardworking, reliable and dependable person with over 5 years of experience working in customer service and 2 years as a content moderator, I have a strong work ethic and a passion for social media and technology. Experience has shown me that using new technologies is imperative to success in any given industry. I have been able to evolve quickly due to my comfort with new tools, technology and social media platforms.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
TaskUs
(Subject Matter Expert)
Content Moderator - Removing inappropriate and harmful content
2019
-
2022
Mang Danny's Dry Seal & Pocket Seal Shop
(Social Media Manager)
-Manage the content of the page
-Assist customers messages
-Analyzing engagement data
2015
-
2020
Concentrix
(Customer Service Representative)
Amazon Seller Support - addressing system issues, providing process improvements, assisting with their account problems like orders, returns, damage items etc.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.