2006 - 2010
Bachelor of Science Major in Hotel and Restaurant Management
Philippine Women’s College of Davao
More Info About Me
Professional Virtual Assistant with a focus on customer service and attention to detail, with a history of exceeding client expectations by responding quickly to inquiries, completing work on time, and maintaining confidentiality. Follow established norms and processes and aim to exceed all client expectations in high-pressure, online scenarios. Skilled in creating an efficient and orderly work environment so that I can devote my whole attention to satisfying clients, resolving any issues that arise, and networking to foster growth and loyalty. Strong travel expertise based on 11 years of experience in the industry. Exceptional organizational and administrative skills coupled with a firm dedication to satisfying each and every client.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2017
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2022
DC INVEST INC.
(Legal Dept Head)
I aid the company's attorneys in the preparation and prioritization of legal documents. I conduct legal research, compile legal documents and evidence, coordinate interviews, and offer support prior to court procedures. In addition, I am responsible for producing and amending all existing business memoranda. furthermore, I perform the New Hire Orientation and provide a monthly labor code refresher to the company's human resource employees and
executives. This will ensure that our human resources department is on top of the labor legislation
and prevent legal concerns from escalating.
January 2022
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July 2022
DC INVEST INC.
(INVESTMENT AUDITOR)
I perform a day-to-day audit of the company’s investment. This will ensure that the target ROI or Return of Investments is being met.
October 2019
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July 2022
DC INVEST INC.
(Lending Officer)
In October of 2019, I was entrusted with developing the company's lending department. My initial objective was to conduct an environmental scan of our competition. Following it, I developed the Lending procedure. I am also in charge of updating all processes and managing the aforementioned department.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.