2019
Bachelor Science Information Technology
Jose Rizal University in Mandaluyong City Metro Manila, Philippines
Getting To Know About Me
Hi! Folah here! Looking for a partner who wants helping others and always up for challenges and experiences? By the way before anything else here's a little background of my life. I am a wife and a mom, but no need to worry because I can manage my time and I believe that's the reason why I've been working in the corporate job for almost 4 years now. I am organize, I am resourceful, flexible and a team player. Fun fact about me is that I love singing, music is my stress reliever in so many ways and cooking is my favorite thing to do in a day.
Professional Skills
Background and experience to help me succeed my job
Graphic Design
Social Media Management
Data Entry
Customer Service
Certificates
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Professional Background and Education
"The first qualification of success in my view is a strong work ethic" - Henry Ford II
2022
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2022
PRO VA
(Social Media Manager- Apprentice)
This Facebook Page was made 2020, I used to sell gadgets like IPhone, Android Phone, Airpods and other accessories, then I rename it as Online Affordable Clothes, I used to sell some used clothes but its not abused its like I wore it once or twice and for me to become an apprentice I will rename my page again, and this time is my personal page now since I love cooking.
2021
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2022
HARTEHANKS
(IT Support Specialist)
Basically, we help new hires to set up their devices and guide them thru on the system we are using for the company, we guide general inquiry and we do troubleshoot to identify and fix the problem of a certain cases most specially when employees are experiencing a technical problem in their devices.
2020
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2021
SYKES
(Customer Support Representative)
We usually taking in calls providing and explaining their bills and other stuffs from our company we also provide promos and sales for the customer; we also troubleshoot their devices came from the company.
2018
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2020
Teleperformance
(Technical Support Representative)
Basically, we are responsible of some technical issues of the customer that they purchase to the company. This is the equipment that the company sells based in Australia, so what we do here is to Set Up the equipment and guide the customer thru step-by-step procedure.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Service
Skills that needs to interact with the people in order to build a strong relationship for them to satisfy their needs
Testimonials
Milan Levinix Dela Cruz
She is flexible, she's not intimidated to learn new things. Folah's weakness is that she is working too much and not knowing when to stop I would say that this is a weakness because at time it would render too much overtime that it becomes detrimental to her health.
Jessa Joy B. Reyes
She is a jolly person. She gives positive vibe at work and always willing to help her colleagues. She is easy to get along with. She cares about her work and make sure that she is doing better every day. I like how resourceful and independent she is at work.