Bachelor of Science in Business Administration Major in Marketing Management
Phinma Cagayan de Oro College
Contact Center Services NCII
I took skills training at Philipine Call Center Institute
Hi I am Fely Maganto . I graduated at Phinma Cagayan de Oro College. Taking Bachelor of Science in Business Administration Major in Marketing Management. Carmen Cagayan de Oro City Philippines.
I work as a store supervisor for 5 years and I am in charge in the operation , production , inventories and man power. After i resigned from the bakeshop that under my supervision i work as a secretary in Hony Yeng warehouse and construction for 3 years in which i handled man power, warehouse rentals and contracts, updating yearly permits and keeping important records of the warehouse. I am in charge for construction worker payroll. After working in Hong Yeng warehouse and construction i work as a customer service representative in which i assist clients through live chats and outbouns call. As a Social Media specialist and Data entry specialist I can monitor , engage and help you grow your online community. As a Data Entry Clerk I am professional responsible for transferring paper formats into computer files or database systems. I can handle typing in customer information provided directly into an electronic format, creating spreadsheets with large numbers of figures.
Phinma Cagayan de Oro College
I took skills training at Philipine Call Center Institute
I am working as a customer service representative and i offer my services via live chats to cater customer concerns. I am also incharge im solving backlogs report.
I am in charge for collecting rentals from the warehouse occupants. I do monitor warehouse activities if the safety regulation is followed and make sure that all warehouse documents(e.g business permit). are renewed on time. I also arrange and contracts for the warehouse occupants. On Hong Yeng construction I am in charge for construction worker attendance and weekly payroll. I am also in charge for searching possible materials supplier and purchasing construction materials.
I am personnel in charge for the bakeshop operation including production, man power and sales. My main job is to make sure that production and man power is successfully implemented everyday. Making sure that we will hit the target sales everyday and making sure that ingredients inventories is updated. I am also in charge for creating reports ( sales report, production report, stock inventory report).
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.