2009
Bachelor of Science in Business Administration major in Accounting
Holy Angel University
More Info About Me
I am business-focused and customer-centric coming from both a startup and corporate background in the areas of finance, banking and other industries. With over 9 years of experience in different BPO industries, you can count on me as an employee who can contribute to your business and will be committed to your success.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Customer Relations / Customer Service
Certificates
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My Experience and Education
2017
-
2023
5.5 Degrees Phils Inc.
(Customer Success Manager)
-Handles anything related to customer relations, ensures great customer experience, improves processes
2015
-
2017
MontPac
(Senior Accounting Specialist)
-Handles a team who processes property management for a client in Hawaii
2013
-
2015
JP Morgan Chase
(Senior Risk Analyst)
-Handles call escalations, approval for credit limit for VIPs, reviews accounts and transactions to ensure they are not compromised
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.