Hey I am F

More Info About Me

I am business-focused and customer-centric coming from both a startup and corporate background in the areas of finance, banking and other industries. With over 9 years of experience in different BPO industries, you can count on me as an employee who can contribute to your business and will be committed to your success.

F Villena
Guagua, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Data Entry
Content Creator
Customer Relations / Customer Service

Certificates

Xero Pro Advisor
GVA
QuickBooks Online Certification

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2009
Bachelor of Science in Business Administration major in Accounting

Holy Angel University

2017 - 2023
5.5 Degrees Phils Inc.
(Customer Success Manager)

-Handles anything related to customer relations, ensures great customer experience, improves processes

2015 - 2017
MontPac
(Senior Accounting Specialist)

-Handles a team who processes property management for a client in Hawaii

2013 - 2015
JP Morgan Chase
(Senior Risk Analyst)

-Handles call escalations, approval for credit limit for VIPs, reviews accounts and transactions to ensure they are not compromised

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Guagua,
Philippines


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