2020
Bachelor of Science Information Technology
Colegio De Montalban
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Insight Philippines, LLC
(Client Operations Specialist/Partner Assoc)
• General POSS knowledge and ability to assist with day-to-day workflow.
• Ability to analyze trends/patterns in large datasets to drive process improvement suggestions.
• Create/Provide documentation and assist in training sessions for any new process improvement.
• Execute production processes supporting sales teams.
• Communicate with multiple areas of the company.
• Work with multiple vendors to drive better workflow practices.
• Support in onboarding process for Partner Manager
• Collection of assets and resources in partner
• Creation of Contract
• Creation of partner page- Deal registration, Spiff
• Creation of Power point
• Handling of Quarterly/Yearly Reports- QBR
2020
-
2022
Manulife Business Processing, Philippines
(IT support)
• Conduct Privileged access review for various application/platform. Ensuring adherence to policies associated identify for Access Management help identify and resolve data integrity exposure issue.
• Onboarding Privileged Access into CyberArk
• Provide Audit evidence of reviews as requested.
• Develop and maintain procedural documents pertaining to access review.
• Provide Customer Support for all access reviews conduct by Global Access Compliance via IIQ sail point application
• Bad Descriptor Review (AD groups and Generic/Individual accounts)
• Orphan Review (AD groups and Generic/Individual review)
• Password Never Expire (PNE)
• Approve and deny new local administrator Request (LAR)
• Maintain detailed procedures, test plan, and training guided for documentation.
• Provide business stakeholders support and development in the areas of inquiries, questionnaires and surveys
• Establish and maintain excellent communication and positive relationships with business stakeholders to ensure successful outcomes concerning areas of responsibility
• Collaborate with others to improve processes, and the development of team responsibilities by knowledge sharing, example setting, and the introduction of new techniques and concepts
• Maintain incoming/outgoing reporting, internal files, track all documents, certificates, and reports to ensure compliance with legal and financial obligations
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.