2019
BS Criminology
University of Perpetual Help System Dalta
More Info About Me
My nickname is Fam and I live in Bacoor Cavite with my daughter working from home. My overall experience is always in customer service or sales account International. I worked in the BPO industry for total of almost 5 years now.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
Royal Caribbean Group
(Club Royale Representative)
We make reservations for their cruise and help their inquiries about cruising with Royal Caribbean Cruises.
2020
-
2023
Concentrix CVG Ph.
(Sales Advisor I)
We need to hit our goal and metrics every month by making a sale and making sure that we provide the right resolution to our customers.
2016
-
2017
Alorica Ph.
(Listener Care Representative)
We carefully listen to our customer and help them with their concerns as much as possible.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.