Cognizant Technology Solutions
(Senior Process Executive)
Assist healthcare providers on the status of the medical claim for them to get
paid for a medical procedure they have done to their patient.
Sending back a claim for a review if it was processed incorrectly, underpaid, and denied
incorrectly.
Client partner. Assist providers with claim inquiries also with benefits and eligibility for a
member
Telus International Philippines
(Operations technical support representative)
Diagnosing software problems of the customer’s devices, assisting by phone and email. Responds to email inquiries of the customer regarding their issues with the devices they boughtProvides contact through telephone support and simulates or recreates problems to provide resolution to clients for operating difficulties
Probe Group Philippines
(Credit Management- Collections Executive)
Collects payment for the unpaid monthly dues of the customerUpdates address
and other information on the customer’s fileSends additional information needed by the
customer about their bills and services