Bachelor of Science in Computer Science major in Social Computing
University of Makati
Bachelor of Science in Computer Science graduate with three years of hands-on experience in customer service. Proven ability to work efficiently in fast-paced environments while delivering high-quality support. Flexible, detail-oriented, and quick to learn new systems and tools.
University of Makati
First point-of-contact for our customers. Answering customer requests through phone, chat and/or email — this includes everything from order and product questions to payment matters, website guidance and security of the account.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Analyze market trends, competitors, and industry insights. Translate research findings into product recommendations.