2009
Bachelor Science in Nursing
Calamba Doctors Medical Colleges
More Info About Me
Hard-working and Dedicated Customer Service Representative/ Support Team Member motivated to maintain customer satisfaction and contribute to company’s success. Able to focus on work without need for supervision. Proven ability to establish connection with clients and meet target goals. Reliable and driven with strong time management. Qualified and determined individual who possess 8 years of experience working in the area of expertise and acquire skills communication. Seeking to become a remote virtual assistant, growth and expand knowledge.
My Skills and Competencies
Social Media Management
Amazon VA
Data Entry
Content Creator
Certificates
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My Experience and Education
2013
-
2022
Genpact Services LLC
(Process Associate and Developer)
Customer Service Representative, doing inbound / outbound calls and chat support for credit card accounts. Processing sales for bankcard product benefits and promotional offers. Answering customers inquiries like billing concerns, making payments, assisting technical issues for online access.
2011
-
2013
Samsung Electronics Phillipines
(Production Operator and Data Encoder)
Tasked with setting up, monitoring, and maintaining machines and equipment used in production lines. Encoding finished product descriptions, models and types.
2010
-
2011
Universal Robina Corporation
(Warehouse Checker)
Checked, processed and loaded the customer orders for outbound shipments. Received, examined, and stored all incoming warehouse goods and supplies. Sorted, packaged, and labeled all warehouse products, correctly and carefully. Prepared and maintained accurate records of all warehouse goods and transactions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.