2014
Associate Compute Programming
Datamex Institute of Technology
More Info About Me
A versatile professional with a solid
background in data analysis, lead generation,
email marketing, and customer service. With
expertise in extracting actionable insights,
crafting targeted campaigns, and delivering
exceptional customer experiences, I bring a
comprehensive skill set to drive results and
foster growth.
My Skills and Competencies
Social Media Management
Lead Generation Expert
Data Entry
Certificates
My Experience and Education
2022
-
Present
IQOR Philippines
(Data Analyst)
Back office dept. Auditing representative adjustment from customer's acct, and validating and making appropriate actions to any discrepancies in the customer's acct
2021
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2022
IQOR Philippines
(DSG)
Assisting Dealers to any shops around US that is associated with METRO prepaid regarding with customer's payment, plans, phones and wifi issues. Specialize in customer's Retention and Dealer's account troubleshooting process if it having issue but not more than disseminating private or crucial information.
2024
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Present
Lead Connect
(Lead Generation Specialist (intern))
As intern we are conducting thorough research to identify potential leads within target industries and market segments. Maintaining accurate records of lead interactions and sales activities using CRM software depending on clients advice. Lastly, Staying updated on industry trends, market dynamics, and competitor activities to identify new opportunities.
2021
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2021
Amazon
(Agent)
assisting buyer's to any item inquiries, giving systematic actions to any seller's item report whether incorrect item or delayed shipment, assisting report due to carrier's behaviors
2017
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2018
FIS Global
(Financial Acct. Agent)
providing details and information about customers existing fund and of where the funds go, assisting any fraudulent activities but not limited to refund unless customer will be able to provide enough information to back office.
2011
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2014
Indefatigable Protective Services
(Data Encoder)
Encoding and sorting Customers CV, Profiling and reprofiling information base on the clients needs.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.