MS Windows, Word, Excel & Power Point
Saint Peter Academy Of Alegria, Inc.
I am hardworking and dedicated person working in retail industry for 5 years now and looking for a better opportunity to grow and to learn and to improve myself. I have customer service background and I am very flexible person and looking for new career opportunities.
Saint Peter Academy Of Alegria, Inc.
• Offer help and provide direct assistance to customers and helps them find merchandise and purchase products in the store. Organize back stock and perfume inventory counts.
• Organize and replenish front stock and help merchandise store. Process purchases, returns and exchanges. Provide in-depth product knowledge, including features, benefits, and overall value. Upsell when appropriate; promote current sales, promotions, etc.
Place outbound calls to customers to promote and conduct sales of the products and services. Assisting customers every step of the way to ensure client satisfaction.
Process orders, provide product/services information, process payments, answering phone calls responding to customer question and complaints, provide solutions that fit those individualized situations and prioritize the customer’s needs at each step of the process.
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