2016
Graduate
Luis Aguado National High School
About me!
As an individual driven by passion and self-motivation, I enjoy learning and developing new skills. I strive to remain inquisitive so that I do not remain stagnant, enabling me to successfully achieve my objectives and assist others to the best of my capabilities. My disciplined approach to tasks guarantees the highest quality of work, ensuring that all tasks are completed to an impressive standard.
My Skills and Competencies
Customer Service Specialist
Graphic Design
Lead Generator
Data Entry
Social Media Management
Certificates
×
![]()
My Experience and Education
2000
-
Present
Freelance
(Social Media Manager)
• Creating and managing content calendars, including video, blog posts, and other social media posts.
• Monitoring and responding to comments, messages, and reviews on social media.
• Track and analyze analytics reports to gain insight into traffic, demographics, and effectiveness of campaigns.
2016
-
2023
iQor Philippines
(Customer Service Representative)
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
• Review customer or client accounts, providing updates and information about billing, shipping, warranties, and other account items.
• Guide callers through troubleshooting, navigating the company site, or using the products or services.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.