2016
Bachelor in Elementary Education
University of the Visayas
More Info About Me
Proactively managed and resolved customer concerns resulting in a high satisfaction rating. Supervised a team that conducted individual assessments and facilitated 1 on 1 coaching to improve performance metrics. I'm also an aspiring SEO ANALYST. I manage client's organization by providing 100% White SEO Services including Quality "On-Site "and "Off-Site "SEO. My purpose is to improve our rank according to Google terms and conditions.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
SEO Expert
Certificates
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My Experience and Education
2021
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2022
Dreamscape Networks Inc.
(Chat Support Specialist – Universal Role)
Our main task is to help them purchase/renew their products like domain, email, and hosting. Also, we help them set up their emails and guide them in building their website.
2016
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2021
Sykes Asia
(Technical Support for ISP)
We helped customer with basic troubleshooting, like how to connect their devices to the internet. Also, we helped them with their telephone and television. Lastly, we helped them on how to set up their emails to the devices.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google