2023
BS in Criminology
Makati Science Technological Institute of the Philippines
Social Media Manager | Data Entry Specialist | Graphic Designer | Chat Support Representative
Hello there! I’m Eugenio, and I'm not just your average virtual assistant; I'm your secret weapon in the digital arena. Ready to embark on a journey where productivity meets innovation? Let's make the magic happen! With a knack for seamlessly taking on new responsibilities, I bring a wealth of experience in customer service, having thrived in roles ranging from sales staff to chat support representative. Are you ready to captivate your social media audience and translate engagement into tangible marketing and sales triumphs? I can help your brands curate content that not only resonates with online communities but also generates impactful results in marketing and sales.
Why Collaborate with Me?
- Digital Symphony Conductor: I turn chaos into a symphony of productivity, ensuring every task harmonizes with your overarching goals.
- Strategic Navigator: Beyond mundane tasks, I'm your compass in the digital landscape, helping you navigate challenges and explore new frontiers.
- Tech Whisperer: From mastering the intricacies of virtual tools to streamlining workflows, I’m fluent in the language of digital efficiency.
- Interpersonal Maestro: My strong interpersonal skills ensure effective communication, fostering positive relationships with both clients and team members.
- Brand Storytelling: I understand the art of storytelling. Let's weave a narrative that not only captures attention but leaves a lasting impression on your audience.
If you're seeking a reliable partner with a proven history of excellence, let's connect. Together, we can tailor a strategy that aligns with your business goals and ensures sustained growth.
My Skills and Competencies
Social Media Management
Graphic Design
Data Entry
Content Creation
Social Media Branding
Social Media Marketing
Certificates
My Experience and Education
2023
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2023
Dripdesk Asia Inc
(Chat Support Representative)
Assist customers in real-time via chat. Providing exceptional service, answering inquiries, resolving issues, and ensuring customer satisfaction.
2023
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2023
Certified Shooter
(Graphic Designer - Project based)
Create a carousel for the client's community website as a test project.
2022
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2023
Freelance
(Data Entry Specialist (Teaching records))
Support lead teacher in creating PowerPoint presentations, assisting with grade data input, and preparing lesson plans.
2021
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2022
HIGHMINDS CLOTHING
(Sales Staff)
Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service. Directing customers to merchandise within the store.
2019
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2020
Golden Arches Development Corporation (McDonald’s)
(Service Crew)
Assisting customers as needed, answering questions, conducting administrative duties.
2018
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2018
Jollibee
(Service Crew)
Responsible for providing courteous and efficient food and beverage services to the guests. Presented menu, take an order, suggest and recommend appropriately.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Research
Search the Internet for information on a wide variety of topics.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphic Design
Creates visually appealing designs, illustrations, and layouts to communicate ideas and messages effectively.
Customer Support
Help customers complete purchases, and upgrades/returns and frequently provide necessary technical assistance.