2014-2015
Bachelor of Secondary Education Major in Music, Arts, Physical Education and Health
Silliman University
More Info About Me
Hello, this is Ethel. Goal-oriented and dedicated, that's how I am. From my previous experience as a medical sales representative, I learnt how to be incredibly careful and strategically accountable for product promotion, client inquiries, advice, contract negotiations, trade attendance, and sales performance review. I have experience creating websites and editing photos to satisfy clients and bring in more revenue as a production professional and menu specialist in the BPO sector. I am also adept at prioritizing emails, managing incoming and outgoing conversations, and conducting internet research for a variety of jobs in order to get the best outcomes.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Chownow
(Customer Service Representative/ Back Office Agent)
I have experience in updating menu files, offer direct online meal services from our restaurant partner, and ensure that we deliver excellent service as menu specialists and production specialists. In addition to creating websites, editing photos or food images for our restaurant clients, as production specialists, we conduct nationwide inspections of businesses' use of POS systems and other platforms. I manage post-live, live, and onboarding accounts.
2021
-
2022
GOUSTO
(Customer Service Representative)
I've had experience answering incoming calls, emails, and chats, handling consumer concerns, and ensuring that meal kits with freshly made items are ordered. In addition, I have expertise following up with delivery drivers to inquire about unfulfilled orders.
2017
-
2019
TRUMED PHARMACEUTICALS
(N/A)
My previous experience as a medical sales representative taught me to pay great attention to details and be strategically responsible for promoting products, answering client inquiries, offering advice, negotiating contracts, attending trades, and assessing sales performance.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.