2005
High School Graduate
Dasmariñas North National High School
More Info About Me
Hi, I’m Joy. With diverse experience across various companies, I’m excited to leverage my expertise to elevate your project or business. My goal is to enhance your online presence with strong problem-solving skills and meticulous attention to detail. Let’s collaborate and drive your business towards greater success!
My Skills and Competencies
Social Media Management
Shopify Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Reel Service Philippines Inc.,
(Production Operator)
-Maintained, sanitized, and cleaned work areas to meet health and safety standards.
-monitoring product records such as output quantity, and recording data.
-Assessed products against quality assurance specifications to maintain high product standards.
Recorded information on product production dates, timing, and rejected products for reliable recordkeeping and tracking measures.
2019
-
2020
Teleperformance
(Customer Service Representative)
-Handled high-volume telephone calls to address and resolve customer queries.
-Listened to individual complaints with an open mind and asked detailed questions to understand issues.
-Built rapport with customers through courteous and professional communications.
-Addressed customer service inquiries quickly and accurately.
-Assisted customers with product-related questions, feedback, and complaints.
2015
-
2012
SPI Semicon Asia Inc.,
(Production Associate)
-Kept detailed records of incoming and outgoing stock for diligent supply management.
-Monitored inventory levels and reviewed purchase orders to support procurement personnel.
-Expedited deliveries, verifying shipping estimates to support timely delivery of customer orders.
-Maintained material inventories to achieve production schedules.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Familiarity with computer systems and Databases. Inputting and Updating information into a computer system.
Shopify Expert
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