Hey I am Erwen

Facts About Me

Aspiring and detail-oriented professional seeking to leverage strong organizational skills and a proactive attitude as an Executive Virtual Assistant. Eager to support busy executives by efficiently managing administrative tasks, coordinating schedules, and facilitating communication. Committed to learning and growing in a dynamic environment while delivering high-quality service and contributing to the success of the team.

Erwen T. Arroyo
Mandaluyong, Philippines
erwenarroyo2025@gmail.com
Freelancer
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Professional Skills

Enhancing Expertise with a Commitment to Continuous Improvement and Precision in Every Task
Executive Virtual Assistant
Administrative Assistant
Data Entry
Credit and Collections

Professional Timeline

Choose a job you love , and you will never have to work a day in your life. Timeline history of my career direction and assessment for my current performance , expectations and future possibilities.
  • EXPERIENCE
  • EDUCATION
2013
Bachelor of Science in Chemical Engineering

Eastern Visayas State University

2017 - 2024
Service First Asia Pacific
(Credit and Collections Specialist)

Responsible in working closely with customers to resolve billing issues, negotiating payment arrangements, and ensuring compliance with company credit policies.
·Communicate with customers via phone, email, and written correspondence to resolve payment issues by offering a flexible payment plan arrangement to clients within company guidelines which best suit their financial situation.
·Ensure all collection activities comply with relevant laws and regulations (e.g., Fair Debt Collection Practices Act).
·Maintain a respectful and empathetic approach when dealing with sensitive situations.

2016 - 2017
Teletransform Incorporated
(Outbound Sales Representative)

Responsible for generating new business opportunities by reaching out to potential customers, presenting our products or services, and closing sales.
Initiate contact with potential customers through col calling, building relationships, closing sales and follow-up calls to present and sell company products/services.
Handle objections and address customer concerns to ensure a smooth sales process

Services Offered

Service commitments that uniquely define the level of service in terms of availability , scope, and how we can help your business succeed.
Executive Virtual Assistant

Support with scheduling, email management, data entry, and administrative tasks. Efficient and organized.

Data Entry

Accurate data input, fast typing, database management, error correction, attention to detail, and confidentiality

Credit and Collections

Skilled in credit risk assessment, collections strategies, negotiation, customer service, and financial reporting.

Administrative Assistant

Organize schedules, manage communications, handle correspondence, maintain records, and assist with office tasks.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Mandaluyong,
Philippines
Email :
erwenarroyo2025@gmail.com


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