Bachelor of Science in Computer Science
Polytechnic University of the Philippines
You can call me Ejay, and I thrive in both collaborative and independent environments. With a strong focus on achieving goals, I bring adaptability and resilience to every challenge I face. I have spent 8 years in the customer service industry, honing my skills, and for the past 3 years, I’ve worked as a Virtual Assistant where I've gained knowledge about real estate wholesaling, and property management and worked on all sorts of administrative tasks.
Now, I’m excited to transition into the field of bookkeeping, where I believe my strengths truly lie. I can't wait to be part of a company where I will learn, and share my knowledge, expertise, and passion.
Polytechnic University of the Philippines
Handle homeowner & vendor inquiries via email and phone. Assist Senior Community Managers with admin tasks.
Handled cold calling & SMS campaigns for a US Real Estate Investor client to generate potential seller leads (used LeadPro Elite app, Mojo, Podio) ; Assisted client in admin tasks (booking appointments, exporting and formatting files, creating and monitoring trackers using MS Excel)
Provided high-quality service to UK banking clients to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.