2012
Diploma in Information Technology
STI College Tagaytay
More Info About Me
Experienced support specialist with a background in tech support, customer service, and background research. I help businesses solve problems, support their users, and deliver fast, reliable results. Detail-oriented, adaptable, and ready to take on freelance projects with professionalism and care.
My Skills and Competencies
Social Media Management
QuickBooks Specialist
Data Entry
Content Creator
Data Analytics
Certificates
×
![]()
My Experience and Education
2025
-
2025
TaskUs Philippines
(Merchant Support Representative)
Provide timely and effective support to merchant partners by resolving inquiries and issues related to orders, payments, and platform usage. Work closely with internal teams to enhance merchant experience and ensure smooth operations.
2024
-
2025
iQor Philippines Inc.
(Technical Specialist)
Delivered expert technical and customer support, resolving a wide range of device, network and account-related concerns through effective troubleshooting and product knowledge.
2019
-
2022
SYKES Asia Inc.
(Subject Matter Expert)
Provided Tier 1 troubleshooting and customer service support while assisting team members with complex issues. Managed administrative tasks such as preparing performance reports and scorecards to track team progress.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Specialist
Track expenses, manage cash flow & create invoices.