2018
Bachelor of Science in Nursing
Our Lady of Fatima University
More Info About Me
N/A
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Refreshing Water Refilling Station
(Business Owner)
• Supervised employee activities and assessed responsibilities and tasks,
recommending improvement actions to boost revenue and achieve sales
goals.
• Reviewed financial statements and observed market trends to manage
cash flow and make business decisions.
• Kept and tracked records for inventory, income and expenses,
generating reports to check business health and growth.
• Managed financial functions such as operations budgeting, accounts
payable and accounts receivable.
• Maintained safe workplace by complying with health department
regulations and food safety standards.
2019
-
2020
Teleperformance
(Customer Service Representative)
• Served as point of escalation for complex customer issues, capturing
timely resolution to drive client retention.
• Performed well at quality assurance evaluations by continuously
actioning performance feedback to drive personal improvement.
• Guaranteed first-class customer service, enthusiastically anticipating
and creating to customer needs and requirements.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.