2019
Bachelor of Arts in Psychology
University of Perpetual Help System Dalta
More Info About Me
My name is Erika Dawn Iwata, Graduate of Bachelor of Arts in psychology. I am a customer-facing professional with relationship-building experience. I have some background in customer service throughout my career. And I hope to expand my experience across different industries. In addition, I am also flexible, a fast learner, and resilient and I have a sharp learning curve.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
FB Ads Specialist
Certificates
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My Experience and Education
2022
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2023
IMS Group
(Sales and Client Relations)
• Harvesting leads.
• Sending emails and Cold calling potential clients in Mortgage industry.
• Extracting data, updating client status on Hubspot.
• Giving presentations to clients about products or services.
• Scheduling an appointment with to our AVP- Key and Sales Account.
• Answering calls from tenants and Vendors and relaying emails/calls to the management.
• Creating tenant requests for tenants
2022
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2022
IMS Group
(Professional Services Recruiter)
• Work with Account Managers daily to identify top accounts, target skill sets, and industry experience relevant for our office; evaluate clients’ current and future staffing requirements and present qualified candidates for both contract and permanent positions.
• Responsible for filling requirements such as Supplier Diversity Analyst, Learning & Development, Portfolio Management, Risk & Governance, Account Manager/Business Development, Contract Administration, Project Coordinator, Technical Writer/Editor, Graphic Designer, etc.
• Coordinate and scheduled interviews with clients and the candidates and perform duties of candidate sourcing; phone screening, offers, onboarding, and employee relations.
• Utilize internal tools, social media, career boards (Dice, Indeed, Monster, LinkedIn, Ladders, Shine), Boolean searches, and more to identify and connect with highly qualified candidates for job opportunities
2021
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2023
Pickled Stamps
(Graphic Designer/Virtual Assistant - Freelance)
• Designing rough draft illustrations according to client specifications.
• Refining image design using adobe illustrator software.
• Responding to customers' inquiries and requests for the designs they want.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
FB Ads Specialist
Advertise your business across Facebook various ad formats and maximize your budget.