Hey I am Erica

More Info About Me

Professional employee with a Bachelor’s Degree in Management Accounting bringing an extensive range of customer service and financial report management knowledge. Skilled in managing projects with digital tools and making sure that deadlines are regularly met. Able to prioritize duties effectively, adjust to a variety of work contexts, and provide employers with high-quality service.

Erica M. Trinidad
Davao City, Philippines
Freelancer
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My Skills and Competencies

Bookkeeping
Administrative Service
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

General Virtual Assistance Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2022
Management Accounting

Ateneo de Davao University

2024 - 2025
The Peninsula Bangkok
(Food and Beverage Intern)

 Deliver exceptional, friendly and fast service to process high volume of food and drink orders at peak times.
 Maintain extensive knowledge of food, drinks and menus to answer customer queries.
 Operate POS register to input orders and process customer payments.

2022 - 2024
BDO Unibank, Inc.
(Accounting Assistant)

 Vouch for any call back of transactions for the day
 Encode accounting entries in the General Ledger System
 Generate accounting reports

2020 - 2021
Awesome CX (formerly Offsourcing Philippines)
(Customer Service Representative)

 Assist customers with product-related questions, feedback and complaints.
 Process refunds, exchanges and service requests for customers.
 Process and issue product orders and service upgrades for customer

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Bookkeeping

maintain accurate and organized financial records for the business ensuring that all entries are correct and updated.

Administrative Services

provide support and assistance to ensure the smooth and efficient functioning of an office or organization.


Works

Bookkeeping

Data Entry

Editing

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines


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