Blank
HRM
Philippine College of Technology
More Info About Me
I'm really energetic and a great communicator. Working in a BPO company for 7 years as a Customer service and Billing & Sales Representative. Engaging to all kinds of customers helped me to build my confidence and taught me the importance of customer loyalty. I am punctual , dependable and can be counted upon to finish what I start. I understand my customers needs and look for an option to make them feel happy and at ease on the concern they call about. I consider myself hardworking, reliable , dependable, helpful , outgoing , organized , honest and cooperative. I am a Customer Service , Sales Agent and Retention Specialist!
My Skills and Competencies
Social Media Management
Executive Assistant Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Cleaning Pass LLC
(Sales Lead)
Accepting inbound calls , doing outbound calls , generating leads , and Sales.
2018
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2022
VXI Global
(Billing and Sales Associate)
Process billing, doing inbound calls , and upselling AT&T products
2017
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2018
Teleperformance
(Customer Service Representative)
Doing inbound calls for Flight reservation, pioneered in GDS access
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant Expert
Professional responsible for managing the schedules and communications of key executives in their company.