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Associate in Computer Technology
St. John Technological College of the Philippines
More Info About Me
A dedicated virtual assistant who possess the ability to learn swiftly and can easily adapt to new concepts and ideas. With more than 3 years of experience in Sales and Marketing, Customer Service and BPO as an employee and a business owner.
Given that I already devote a significant amount of time engaging in online activities like many others, and acknowledging the fact that my creativity is already a strong asset that sets me apart in producing exceptional work. I still decided to enroll in online courses to expand my knowledge and apply the newly acquired skills for financial gain.
I also like writing. Writing has always been a beloved activity of mine. When I was younger and back in the days before the advent of social media, I would frequently resort to writing as a means of alleviating boredom. I enjoyed composing stories inspired by my own life experiences and personal perspectives.
It's been great to be a full time housewife these past few years but today, I am thrilled to embark on a new journey with you. I am excited to impart my skills to you, which I am confident will assist you in reaching your goals. Let us collaborate and accomplish remarkable achievements together.
My Skills and Competencies
Graphic Design w/ Canva
Data Entry
E Commerce
Social Media Management
Certificates
My Experience and Education
2023
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2023
Upwork
(E Commerce Assistant)
• Product Listing
• Create and upload product description, recipes & images
• Create blog post
• Add images from Canva
• Manage various online stores and make necessary
adjustments based on the client's instructions
• Quickbooks and Shopify match
2020
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2020
Inday’s Chorizo de Cebu
(Social Media Expert / Business Owner)
• Responsible for overseeing all the day-to-day operations and activities on the online store
• Setting up a Facebook Shop to allow customers to purchase products directly through the social media platform
• Creating and publishing content/ post regarding products to attract buyers
• Developing and implementing strategies to increase sales and revenue ( like sharing post or pictures of our products to Facebook market place and buy and sell groups
• Identifying and targeting potential customers through effective marketing campaigns
• Monitoring messages and comments on the Facebook page to respond to customer inquiries
• Developing and maintaining strong relationships with resellers
2018
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2018
VXI Panorama
(Customer Service and Sales Associate (International Account))
• Resolve customer’s concern, Promote product
• Up-sell/ Upgrade products to existing customers
• Ensure calls are answered in a timely and professional manner
• Uphold integrity in handling customer’s account information in each and every call
2014
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2015
Teletech
(Customer Service Representative (International Account))
• Resolve customer issues / problems
• Provide information about products and services
• Resolve bill issues and Process billing and payments
• Terminate account ; Change account ownership ; Move service location
• Process orders ; Generate sales
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.