2017
Bachelor of Science in Aircraft Maintenance Technology
PATTS College of Aeronautics
More Info About Me
If you are looking for someone who wants to amplify your business, then I am the right fit. I have reliable experience in customer service, transcription, and small business management. In addition, I’m a seasoned Social Media Manager, Marketer, Influencer Marketing Specialist, and Content Creator. I help businesspersons to progress and establish their business on different social media platforms through strategic marketing, content planning, and management. If you want to amplify your business and multiply your revenue using social media, you will need my services.
My Skills and Competencies
Social Media Manager
Virtual Assistant
Customer Service
Transcriptionist
Certificates
My Experience and Education
2022
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2022
TaskUs Philippines
(Technical Support – Menu Transcriptionist)
• Transcribing restaurant menus through food delivery websites
• Creating, editing, and designing restaurant menus
• Aiding menu-related concerns to restaurants
2020
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2021
IQOR Philippines
(Retention Specialist / Customer Service Representative)
• Managing emails, inbound, and outbound calls to resolve customer problems and complaints by clarifying the issue, explaining the best solution, and following up with cases.
• Resolving customer’s service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
• Determining charges for services requested, collect deposits or payments, and/or arrange for billing.
• Retaining the customer contracts
• Assisting and selling products warranty to the customers, realtor, and real estate agent.
2019
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2020
Lufthansa Technik Philippines
(Aircraft Mechanic)
• Performed and assisted in maintaining and overhauling aircrafts and sub-assemblies in accordance with established maintenance schedules, including inspections, testing, repairs and installations of air conditioning systems, cabin components and other aircraft components.
• Performed and assisted in functional checks and operational checks of repaired components and systems.
• Performed different types of servicing (e.g. potable water, hydraulic, tire pressure, door damper, and lubrication).
• Performed the task of cleaning aircraft interior and exterior parts during periodic overhauls.
2018
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2018
Singapore Airlines Engineering Philippines
(Aircraft Maintenance Training Program)
• Performed routine and non-routine tasks in removal and installation of aircraft system components such as aircraft flight control surfaces, access panels, landing gear assemblies, engine components, hydraulic tubing, for cleaning, inspection, maintenance, and repair to ensure they in good condition before installation.
• Examine vital aircraft components, including landing gear and hydraulic systems, to locate problems such as cracks and leaks.
• Assisted in engine runs on aircraft to insure aircraft operational safety.
• Performed different types of servicing (e.g. potable water, hydraulic, tire pressure, door damper, and lubrication).
• Maintains clean and neat working area at all times and follows company standard operation procedures and applicable regulations consistently.
2016
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2018
Miascor Ground Handling Corporation
(Helper Mechanic)
• Performed and Assisted in various line maintenance tasks such as systems servicing, inspections of interior components, assisted in troubleshooting and removal/installation of aircraft components
• Performed and Assisted in removal and installation of landing gear wheels and brakes.
• Ground to cockpit communication
• Performed full ground support
• 360 Visual Check
• Aircraft Wing Guide
• Aircraft Marshalling
2016
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2016
Lufthansa Technik Philippines
(On the Job Training)
• Assisted in maintaining and overhauling aircrafts and sub-assemblies in accordance with established maintenance schedules, including inspections, testing, repairs and installations of engine systems, cabin components and other aircraft components.
• Performed the task of cleaning aircraft interior and exterior parts during periodic overhauls.
• Maintained a clean and organized work area
• Jack load monitoring
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Customer Service
It is the support you offer your customers both before and after they buy and use your products or services.