2013
Bachelor of Science in Information Technology
STI Makati
Count on me : I'm Endlie, Your Remote Right-Hand
Hi! i'm Endlie , I took up Bachelor of Science in Information Technology. I am self-motivated, resilience , reliable , trusted and hard working person. As a versatile professional, I excel in two areas : Customer Service Associates, Admin assistant.
As a customer service associates, I am here to provide exceptional support and resolving inquiries whether it's through phone, email, chat, or social media with a friendly and efficient approach, I'm dedicated to providing clear and accurate information to help customers make informed decisions.
As an Administrative Assistant with a proven track record of optimizing office efficiency and providing exceptional support. With a passion for organization, communication, and problem-solving, I am committed to enhancing your workflow and contributing to your success. However, here are some of my common roles that an admin assistant typically fulfills:
- Scheduling and Calendar Management
- Data Entry and Organization
- Meeting Coordination and Minute Taking
- Travel Planning and Itinerary Creation
- Expense Tracking and Reporting
- Customer Service Assistance
- Event Coordination Support
- Office Supplies Management
My dedication is to elevate your operations by providing reliable administrative support that empowers you to focus on your core tasks. Let's collaborate to achieve efficient workflows and a harmonious work environment. Feel free to connect, and let's embark on a productive journey together!
My Skills and Competencies
FB Ads Management
Admin Virtual Assistant
Data Entry
HR Virtual Assistant
Customer Service Associates
Certificates
My Experience and Education
2021
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2023
Logistics Worldwide Express
(Customer Service Associate)
• Handling accounts of clients (e-commerce) and interacts with customers to provide information in response to inquiries about processes, products, or services.
• Handles and resolve complaints or refer complex matters to professional or managerial staff.
2020
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2021
Galleon Appraisal and Corporate, Inc.
(Admin Staff)
• Assists day to day operations of an office by doing tasks such as filling paper works, answering phone calls, preparing documents for clients meeting or operations and managing the calendar of the supervisor.
2019
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2020
Blue bee Express Courier Services
(Human Resources Head Officer)
• Managing every aspect of the employment process including orientation and training new staff members.
• Actively involved in recruitment by preparing job descriptions, posting ads, and managing the hiring process
• Providing counseling on policies and procedures
• Maintain employee records (Attendance, 201 Data) according to policy and legal requirements
• Create and implement effective onboarding plans
• Organizing company events and programs.
My Services
Customer Service Associates
It provides exceptional support and resolving inquiries whether it's through phone, email, chat, or social media
Data Entry
efficient record-keeping, analysis, and decision-making, ensuring data accuracy and accessibility.
Virtual Admin Assistant
It offers indispensable support, managing schedules, emails, and communication