2018
Bachelor of Science in Information and Communication Technology
Cebu Technological University
More Info About Me
Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. I have been a freelance virtual assistant/Led Generation for seven months.
I'm passionate and skilled about assisting companies of all sizes succeed in their social media marketing efforts and bring their brands to life. I can help you in establishing relationships with your current and potential clients, representing your business in various Social Leads are produced by media platforms, which are then converted into sales, and make the most of your resources.
My Skills and Competencies
Lead Generation
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service Representative
Certificates
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My Experience and Education
2021
-
2022
BCT Creative Labs
(Virtual Assistant / LinkedIn Led Generation)
• Has experience with Email Management, Email Support, creating forms, designing banners, project management tasks, Set appointment, follow-up emails to my potential clients lead clients, and social media management.
• I used LinkedIn platform to communicate with client
• Send Connection to all the profile
• Send follow up messages
• Set Appointment to my potential clients
2018
-
2021
Concentrix
(Customer Service Representative)
• Listen and respond to customers’ needs and concerns
• Provide information about products and services
• Take orders, determine charges, and oversee billing or payments
• Inbound and outbound
My Services
Lead Generation
The initiation of consumer interest or enquiry into products or services of a business.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.