I am a resourceful and adaptable professional with 5+ years of experience in customer service, content moderation, and client relations. With a growing background in social media management, I am now seeking a full-time General Virtual Assistant role where I can combine my organizational skills, adaptability, and people-first approach to support business operations.
Nuestra Senora De Guia Academy of Marikina
🚢Resolved post-cruise billing and feedback concerns, ensuring smooth issue resolution and guest satisfaction
🚫Reviewed and managed user-generated content for compliance with Facebook and Instagram policies.
📈 Created and managed accurate product listings across e-commerce platforms, boosting visibility and
sales.
🤙Conducted cold calls to generate leads and followed up with prospects, contributing to customer
acquisition.
📃Maintained organized inventory records and responded quickly to customer inquiries online
⚙️Guided customers step-by-step through troubleshooting to resolve service issues quickly.
I organize and manage schedules, making sure appointments, tasks, and deadlines are handled smoothly and on time.
I schedule meetings and calls efficiently, ensuring smooth communication between you and your clients.
From planning posts to engaging with followers, I keep your brand active and relatable online.
I deliver accurate and efficient data entry with confidentiality. Your records will stay organized and error-free.
My strategies are simple, effective, and focused on getting your brand noticed by the right people.
I provide professional and friendly customer support to ensure every client feels valued and satisfied.
My first client review
A commendation call I received back when I was working as a Post Cruise Support for an award winning cruise line!
Another one!