2003-2007
~
Western Mindanao State University
More Info About Me
I am an proficient and hard working individual with broad skills and experience in customer service. I am able to handle multiple task on a daily basis competently and I am always energetic and eager to learn new skills.
My Skills and Competencies
Social Media Management
Graphics Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2017
-
2022
SBT Philippines, Inc.
(Collector (Spanish Speaker))
• Calling (Outbound) and sending emails to South American customers for deposit of newly reserved cars and balance payment to avoid overdue and delay in sending the original documents
• Checking bank details of the bank transfers made by customers to ensure that payment is sent to the correct beneficiary
• Monitoring daily payment
2013
-
2017
SBT Philippines, Inc.
(Customer Service Executive (Bilingual))
• Provided quality service by assisting customers with their inquiries on the status of their purchased cars and documents through phone calls (Inbound and Outbound) and emails.
• Assisted sales executives with their requests to meet their monthly target (i.e., sending invoice request, confirming consignee and courier information of the cars)
2010
-
2010
Cyber City TeleServices Inc.
(Collector (Bilingual))
• Collected payments from delinquent accounts through inbound calls and assisted debtors in setting
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.