N/a
Technological University of the Philippines
Analyzing workflow and security requirements and establishing the
network.
•Evaluating network performance issues and installing and testing
equipment, connections,
•Monitoring and analyzing the network and troubleshooting any
problems.
•Keeping accurate documentation and records on the network as a
whole.
•Provide Telephone support related to networking or connectivity
issues.
•Setup and configuration of AVAYA Phone.
•Configuring and installing various network devices and services (e.g.,
routers, switches,)
•Performing network maintenance and system upgrades including
service packs, patches, hot fixes and security configurations
•Monitor system resource utilization, trending, and capacity planning.
•Provide Level-2/3 support and troubleshooting to resolve issues
•Liaise with vendors and other IT personnel for problem resolution.
•Installing, configuring and supporting network equipment including
routers, proxy servers, switches, WAN accelerators, DNS and DHCP.
•Escalate service requests that require engineer level support in a
timely fashion to prevent breech of SLA.
•Provide Network support and implementation for Disast
Performed daily system monitoring, verifying the integrity and
availability of all hardware, server resources, systems, and key
processes, reviewing system and application logs, and verifying the
completion of scheduled jobs such as backups.
• Performed ongoing performance tuning, hardware upgrades, and
resource optimization as required.
• Installed new / rebuilt existing servers and configured hardware,
peripherals, services,
• Maintained installation and configuration procedures.
Installed, configured, and troubleshoot POS equipment, desktops, and
software
• Provided phone-based help desk user support for resolving hardware,
application, Email, and printing issues.
• Assisted in maintaining POS equipment spare parts and depot
inventory.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Provides assistance with WordPress-related tasks remotely.
