2015
BS Aircraft Maintenance Technology
Philippine State College of Aeronautics
More Info About Me
I'm Emilio Salin Piloton Jr, 27 years old and currently a BPO call center agent. I do (and I love) running, play guitar or bass guitar, and go out for a trip on my motorcycle.
Currently, I'm employed at Teletech Inc. handling telco accounts for Verizon Wireless for inbound and outbound calls.
I have worked for big clients before such as Amazon, handling retail accounts for Customer Service/ technical support roles.
I'm always looking for new challenges and new people to meet.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Teletech (Verizon Wireless)
(Customer care specialist)
Assist customer for bill clarification provide excellent service for customers concern for porting in/out their phone service.
2019
-
2022
Concentrix daksh
(Customer Service Representative / Technical support representative)
Tracking customer's packages and provide guaranteed delivery date/ estimated delivery date.
Analyze and troubleshoot Amazon devices such as Fire sticks, fire tablets and kindle devices
2019
-
2019
411 BPO
(Lead Generation Specialist)
Cold Caller, Leads verifier, Sales Opener
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.