2018
Bachelor of Science in Entrepreneurship
Asian Institute of Computer Studies
More Info About Me
Hi! I'm Emely, your soon to be virtual assistant! I enjoy helping businesses stay organized and run smoothly. Over the years, I’ve gained experience in admin work, accounts receivable, and customer support for a major US company. Along the way, I’ve built strong skills in communication, problem-solving, and keeping things on track. I love learning new things, adapting to different tasks, and finding ways to make work easier for the people I support. If you’re looking for someone reliable, approachable, and easy to work with, I’d be glad to contribute to your team’s success!
My Skills and Competencies
Social Media Management
Bookkeeping Expert
Data Entry
Content Creator
Certificates
My Experience and Education
2023
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2025
Foundever
(Customer Service Representative)
As a Customer Service Representative (CSR) at a logistics account in a BPO company, I play a pivotal role in ensuring that our clients receive exceptional service and support. My responsibilities include addressing inquiries related to shipping and logistics, resolving issues, and providing timely updates on the status of shipments. I strive to understand the unique needs of each customer, offering tailored solutions that enhance their experience. By effectively communicating with both clients and internal teams, I contribute to streamlined operations and foster strong relationships that drive customer satisfaction. This position has not only honed my problem-solving skills but has also deepened my understanding of the logistics industry and its complexities.
2018
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2021
Regan Industrial Sales Inc.
(Accounting Staff)
As an accounting staff member, my primary focus is on invoicing tasks, which encompass a range of essential duties including receiving and releasing invoices, processing credit payments, and performing data entry with a high level of accuracy. I am also responsible for organizing and sorting receipts and various documents, ensuring that everything is systematically filed and easily accessible. This role requires meticulous attention to detail and an efficient approach to managing financial documentation, allowing me to contribute effectively to the overall financial operations of the organization while ensuring a seamless invoicing process.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Expert
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.