BS in Nursing (Undergraduate)
St. John Paul II College of Davao
Former OFW and working VA mom since 2020, currently providing virtual assistance under real estate digital services. Actively upskilling to transition into morning-shift roles, with a long-term goal of becoming an Australian bookkeeper by 2026.
St. John Paul II College of Davao
Provided administrative and marketing support by managing property listings, doing basic photo editing, uploading listings to the MLS, creating single-property WordPress websites, and producing marketing materials using tools like ListReports
Provided prompt and professional assistance to customers, addressed inquiries, resolved issues, processed orders, and ensured a positive customer experience through efficient communication and support
Experienced in e-commerce operations across Amazon, Shopify, and Walmart, including conducting detailed product and market research using tools like Jungle Scout, Helium 10, and Keepa; providing customer support through email with the help of translation tools for international stores; and managing end to-end order fulfillment, inventory monitoring, returns processing, and customer service to ensure smooth operations and high customer satisfaction
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.