2014
Bachelor of Science in Aircraft Technology
Cebu Aeronautical Technical School
More Info About Me
A dedicated and self-driven professional with over five years of experience providing optimal assistance to companies so they can focus on overall business goals. Bringing forth exceptional customer service skills with the ability to communicate effectively between all departments. Organized, detail-oriented, and a self-starter. Proven efficiency with an ability to quickly learn and navigate any computer software program or office filing system.
My Skills and Competencies
Microsoft Office Proficiency
Computer & Technical Skills
Email Management
Search Engine Optimizer
Certificates
My Experience and Education
2021
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2022
EBR Marketing Corporation
(Warranty Processor)
Prepared repair estimate with parts description, prices, and labor charges. Created job orders and invoices for all warranty and insurance claims. Managed customers and insurance companies through calls, texts, and emails. Monitored rejected insurance and warranty claims to make corrections. Enforced credit memos to guarantee proper payments to be billed. Worked to ensure a positive and hassle-free customer experience.
2019
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2021
Sakura Autoworld Inc. - Suzuki Auto Ormoc
(Partsman)
Facilitated customers regarding parts inquiries, orders, and complaints. Monitored appropriate number of stocks are maintained and documented. Managed to receive and encode all parts delivery and reorganize them in stockrooms according to the prearranged system. Developed parts report to monitor and achieve sales goals. Worked to ensure a neat and attractive sales environment and assisted in the setup of visual displays. Helped to increase customer return rates by providing excellent customer service at all times.
2016
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2019
Local Government of Ormoc
(Office Staff)
Managed office space and office equipment. Helped in performing administrative and technical tasks. Contributed to an organized workplace by maintaining filing systems. Solved client issues, routing to the appropriate department when necessary.
My Services
General Virtual Assistant
Provide expert assistance to business owners to improve their business.
Data Entry
Search the Internet for information on a wide variety of topics.
SEO
Create research and analysis to improve a website's ranking on search engines like Google.