Bachelor of Science in Aircraft Technology
Cebu Aeronautical Technical School
A dedicated and self-driven professional with over five years of experience providing optimal assistance to companies so they can focus on overall business goals. Bringing forth exceptional customer service skills with the ability to communicate effectively between all departments. Organized, detail-oriented, and a self-starter. Proven efficiency with an ability to quickly learn and navigate any computer software program or office filing system.
Cebu Aeronautical Technical School
Prepared repair estimate with parts description, prices, and labor charges. Created job orders and invoices for all warranty and insurance claims. Managed customers and insurance companies through calls, texts, and emails. Monitored rejected insurance and warranty claims to make corrections. Enforced credit memos to guarantee proper payments to be billed. Worked to ensure a positive and hassle-free customer experience.
Facilitated customers regarding parts inquiries, orders, and complaints. Monitored appropriate number of stocks are maintained and documented. Managed to receive and encode all parts delivery and reorganize them in stockrooms according to the prearranged system. Developed parts report to monitor and achieve sales goals. Worked to ensure a neat and attractive sales environment and assisted in the setup of visual displays. Helped to increase customer return rates by providing excellent customer service at all times.
Managed office space and office equipment. Helped in performing administrative and technical tasks. Contributed to an organized workplace by maintaining filing systems. Solved client issues, routing to the appropriate department when necessary.
Provide expert assistance to business owners to improve their business.
Search the Internet for information on a wide variety of topics.
Create research and analysis to improve a website's ranking on search engines like Google.