2014
BSBA-HR & OPERATIONS MANAGEMENT
PAMANTASAN NG LUNGSOD NG MAYNILA
Maximize your time; choose efficiency and hire me!
Hi!
Thank you for checking out my profile.
I specialize in delivering exceptional results with meticulous attention to detail in all aspects of my work. My approach is characterized by a systematic, organized, and neat work style, complemented by a proactive mindset and a high level of initiative. I welcome constructive criticism and maintain an unwavering commitment to completing tasks with determination. I am a quick learner and excel in multitasking. My inherent self-motivation, disciplined work ethic, and adaptability, position me as an excellent fit for dynamic and challenging professional environments.
Beyond my professional capabilities, my passion for business acts as a catalyst for creativity, motivating me to infuse innovative ideas into each project. With experience in diverse teams, I've refined my collaborative skills, allowing me to thrive in fast-paced professional settings. I approach new challenges with enthusiasm, maintaining a lifelong learning mindset to consistently deliver exceptional professional results.
I am eager to join your team, and I am available to start right away.
Please reach out to me anytime and let's talk about how I can adapt my services to suit your specific needs. Your success is my absolute priority!
My Skills and Competencies
Admin Assistant
Graphic Designs
Online bookkeeping
Content Planning and Creation
Time Management
Details & reults oriented
Proactive Approach
CSR-Chat Support
Social Media Management
Data Entry
Certificates
My Experience and Education
2023
-
2023
ProVA Philippines
(General Virtual Assistant Training)
• General Virtual Assistant Tools
• General Virtual Assistant Roles
• Data Entry
• Social Media Management
• Calendar Management
• E-Commerce - Amazon
• Graphics
• Content/Article Writing
• Online Bookkeeping
• SEO
2023
-
2023
Kurso.PH
(Social Media Manager In-depth Training)
• Social Media Management
• Social Media Calendar
• Graphic Design w/ Canva
• Word Press and Marketing
• Copywriting
• Facebook Ads Autopilot
2021
-
2023
METROPOLITAN BANK & TRUST CO
(INFORMATION ANALYST)
• Responsible for the conduct of customer information data analysis and review.
• Provide support/assistance to units inquiries related to customer information via phone calls, work chat and email.
• Monitors and evaluates errors and discrepancies in the customer records.
• Collaborating with the IT system development team for the conduct of system enhancement that contributes effective & efficient process on data analysis.
• Prepare daily and monthly reports on exceptions extracted from the database using stored scripts in SQL and other related applications.
2016
-
2021
METROPOLITAN BANK & TRUST CO
(CUSTOMER SERVICE REPRESENTATIVE – NEW ACCTS)
• Performs account opening and related functions.
• Responsible for the complete, accurate, timely creation of maintenance of record for the new and existing customers.
• Conducts KYC analysis and proper due diligence to records in accordance with the policies and procedures set by the Bank.
• Manages/attends to customer's complaints by coordinating with concerned units to ensure resolution and meet client's satisfactions.
• Organize documents, reports and correspondence, ensuring easy retrieval when needed.
2014
-
2016
METROPOLITAN BANK & TRUST CO
(CUSTOMER SERVICE REPRESENTATIVE- TELLER)
• Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries related to bank products and services.
• Suggests effective ways. through which the bank can promotes its products and services and increase customer satisfaction.
• Accepts and processes various fund transfers , remittances,
payments and all cash handling activities.
My Services
Social Media Manager
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Information Analysis
Providing high-quality work with accuracy, thoroughness, consistency, and close attention to detail
Graphic Designs
Create visually appealing and effective graphic designs such as social media, print materials, branding and advertising.
Administrative Support
Support managing, categorizing, and ensuring proper storage for document retrieval.
Customer Service Representative - Chat Support
Assist customers through text chat, addressing inquiries and providing support.
Testimonials
Liza Bunsoy (lnbunsoy13@gmail.com)
"Consistently exceeds expectations. A valuable asset to the team!"
Temothea Gacutan (timogacutan31@gmail.com)
"Outstanding performance! Dependable, effective, and consistently delivers excellence."
Analiza Pangilinan
"Hardworking and committed—a truly outstanding team player."
Roder Sipat (dersiboy@gmail.com)
"Your work bestie for top-notch outcomes—reliable, efficient, and always bringing the good vibes!"