2014
Bachelor of Science in Elementary Education
University of Cebu
Hi There !
Hello! I'm Ellyn Amor, a Medical Biller with almost three years of expertise, complemented by a background in virtual assistance, customer service, and data entry.
My journey began with a passion for precise data management and exceptional service. I've since navigated the complexities of medical billing, excelling in managing insurance claims and optimizing billing software.
What sets me apart is my holistic approach. Beyond data entry, I prioritize clear communication and client-centric solutions, honed through my experience in virtual assistance.
Let's collaborate to streamline your healthcare practice's financial processes, leveraging my diverse skill set for efficient, client-focused solutions!
My Skills and Competencies
Medical Virtual Assistance
Data Entry
Customer Service
Virtual Assistance
Certificates
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My Experience and Education
2021
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2023
Claims Reimbursement Specialist
(Medical Insurance Biller)
•Enter payments made by a health insurance carrier to a medical provider into billing software from PDF.
•Post charges and adjustments to patients' account
•Review old billings for errors and corrections
•Create patient's profile and bill patients
•Ensure minimal error in posting payments
•Cooperates with the Team for any concerns
2021
-
2022
10Mates
(Virtual Assistant)
•Online chat with customers looking for an Internet provider.
•Check what type of Internet a customer's home address can get.
•Order an Internet connection at the customer's address.
•Receive phone calls from customers inquiring about an Internet connection.
•Receive technical support phone calls assisting customers set up their modem/router/wifi.
•Audit the customer list and ensure there are no missed payments.
• Set up recurring invoices for customers and charge their credit cards.
2021
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2021
Accenture
(Service Desk Voice Support)
•Provide technical support for customer's IT problems, incidents, issues ,requests and queries.
•Liaise with other support teams as necessary to resolve customer requests or incidents.
•Ensure proper documentation , notification , escalation, tracking and follow-up of all incidents.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.
Virtual Assistant
Managing emails and organizing calendars, maintaining databases, spreadsheets, or CRM systems.
Testimonials
Jake Antman
Over the past few years Ellyn has consistently shown her Hard work, Loyalty and Diligence to the team. Her abilities and efforts have helped the success of this organization. She brings high energy and a commitment to everything that she does. She is always willing to help where it is needed in addition to doing her job. Thanks again and much appreciated. We hope that you keep up your great work for many years to come!