2013
Bachelor of Science in Information Technology
Interface Computer College
More Info About Me
Hi everyone! My name is Ellien Ballesteros. You can just call me "Yhen". I am hard-working and self-motivated Virtual Assistant. I decided to change my career as a Virtual Assistant after more than six years as an Amazon Customer Service Specialist and have worked with clients from all over the world. I am proficient in providing administrative support to small businesses and individuals.
I have always had a passion for helping people achieve their goals, which led me to pursue a career as a Virtual Assistant. In my previous roles, I have assisted clients with various tasks such as research, content creation, social media management, graphic design and more.
My Skills and Competencies
Graphic Designer
Amazon VA
Social Media Manager
Facebook Ads Management
Customer Service
Content Creator
Certificates
My Experience and Education
“The value of experience is not in seeing much, but in seeing wisely.” William Osler
2022
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2022
Freelance
(Social Media Manager)
Content Creator, Graphic Designer. Customer Service, Handle various FB Group, Import Leads.
2021
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2022
Freelance
(Amazon Product Research Specialist)
Performing research and analysis related to the Amazon marketplace.
Responsible for researching products to add to the Amazon marketplace
Data collection from supplier and market
2015
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2022
Concentrix Daksh Inc
(Senior Advisor, Email Support -Amazon)
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
2020
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2020
JYP Collections
(Social Media Manager)
Manage, engage. content creator, run an advertisement, customer service.
2013
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2015
BayanTelecommunications Inc.
(Technical Support Representative)
Responsible for providing technical support such as Home Networking issues, DSL issues, software issues, email issues, login issues and passwords.
My Services
Amazon VA
Amazon Virtual Assistant is an innovative new service that allows you to outsource your small business's customer servic
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.