A team player, with full dedication and integrity to any organization that will give me the opportunity to be part of its growth and development. To use my creative design skills in the best possible way for achieving the company's goals and create opportunities for personal fulfillment. Excellent customer service delivery record at previous jobs. Ability to work under pressure while maintaining quality of work.
Ramon Magsaysay Memorial Colleges
Kodego Web Bootcamp
-Assist in Customer Inquiries
-Support Customer Service Representatives
- Process Improvement
-Training and Development
-Cross-Functional Collaboration
-Maintain Professionalism and Customer Focus
- maintenance, performance, and optimization of a company's website
- management, ensuring functionality, monitoring analytics, implementing SEO strategies, and collaborating with various teams to enhance user experience and achieve organizational goals-Maintain Professionalism and Customer Focus
- Responding to Customer Inquiries
-Providing Product/Service Information
-Handling and Resolving Complaints
-Processing Orders and Returns
-Maintaining Customer Records
-Collaborating with Other Departments
-Adhering to Company Policies and Procedures
-Maintaining Professionalism
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.