2005
Office Systems Technology
Don Bosco Training Center-Tondo
More about Me
I have acquired my knowledge and skills through years as an Admin Assistant in a Logistics company. And working as a BPO agent for a local company in a short span of time, I have been able to adapt an exceptional characteristic of a Customer Service Representative that must be possessed. Integrity, empathy and compassion towards others. Knowing that I have been able to address a client’s concerns and help them find solutions, This traits has already boosted my confidence on how to properly communicate and it also developed my potentials that has equipped me in my future endeavors and share my expertise into freelance world.
My Skills and Competencies
Social Media Management
Data Entry
Customer Service
Email Management
Certificates
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My Experience and Education
2010
-
2013
APAM Merchandise
(SALES ASSOCIATE)
Promotes / Sell products to consumers various varieties of beverages and dimsum that the
store offers. Maintaining cleanliness of the area as well as the product for consumers safety.
Monitoring supplies and provide daily inventory reports for daily sales.
2014
-
2015
Curo Teknika Inc. (PLDT SUBSIDIARY)
(Technical Support Representative (TSR))
• Handling and receiving complaint of a client and email a message to a concern department if needed.
• Providing the client customer satisfaction by addressing their concern by taking information and resolving their problem regarding internet connection.
2016
-
2019
INTERTRANS LOGISTIC IN
(ADMINISTRATIVE ASSISTANT)
• Monitoring of office supplies and other needs for different office branch.
• Preparing Handling of payroll every 15 th and 30 th of the month.
• Encoding and filing documents such as invoice, receipts and other documents for record purposes.
• Delivering of billing invoice to client for collection purposes for a service rendered.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Promote companies' products and services by developing copy for websites, social media, marketing materials.