Hey I am Ella

More Info About Me

As someone who enjoys exploring different fields, I've gained a diverse set of skills through my work experience. I spent half year as an Intern Executive Assistant in a Travel Agency , where I honed my ability to multitask and became proficient in Microsoft Office tools like Word, Excel, and PowerPoint. After that, I applied as a Ground attendant intern at Oman airlines to complete my On the Job training for 7months . There, I learned how to effectively communicate with and assist customers remotely, as well as manage flight appointments as a travel specialist.

before my Graduation I decided to apply for a technical support specialist position at one of the world's largest contact centers in the telecommunication industry. Through this role, I became an expert in my field. In addition to these experiences, I also have a background in social media management .

With all of these skills and experiences under my belt, I'm confident that I can provide top-notch virtual assistant services to my clients. I pride myself on completing tasks precisely and on time, and am excited to offer my expertise to help others succeed.

Ella Honrado Cruz
Quezon City, Philippines
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My Skills and Competencies

Customer Service
Social Media Management
Graphic Designer
Amazon Virtual Assistant
Content Creator


My Experience and Education

Bachelor of Science Major in Tourism Management

Polytechnic University of the Philippines

2020 - 2023
(Customer Service Representative / Technical Support)

Providing knowledge, resources and information to support customers .
*Address customers concerns accurately and timely.
*Ensuring accuracy of the product.
*Assist advisors with material request and account updates

2019 - 2020
Oman Airlines
(Intern Ground Attendant)

Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage. Taking reservations from passengers who call in. Assisting passengers with luggage check-ins at the ticket counter.

2018 - 2019
Pirmi Travel Services
(Executive Assistant in a local Travel agency)

As an executive assistant I handled office-management duties, making travel arrangements, handling calendar events, organizing reports and documents, answering phone calls, setting up meetings, screening visitors, booking tickets for Possible clients (walk-in). In charged on designing itinerary for Social media postings and such.

My Services

Customer Service Representative

Provide assistance to clients

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.



Graphics and Design

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,

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