I am dedicated to streamlining and optimizing administrative tasks to help businesses and individuals focus on their core goals and achieve greater productivity. At the same time, I strive to deliver efficient, accurate, and personalized customer support that ensures every interaction makes clients feel valued and understood.
St. Vincent College of Cabuyao Laguna
● Provide administrative and legal support to attorneys and legal teams.
● Manage case files, organize legal records, and maintain document management systems.
● Communicate with clients, attorneys, and third parties regarding case updates and documentation.
● Manage correspondence, emails, and phone calls related to legal matters.
● Maintain legal calendars and docketing systems.
● Assist with billing, invoicing, and expense tracking.
● Perform general office duties, including data entry and filing.
● Provide high quality legal customer service to clients and find solutions that actually meet customer needs
● Handle and manage legal documents and ensure the filing systems are maintained and current
● Ensure security, integrity and confidentiality of data
● Conduct online research to gather legal information
● Prepare legal documents, claim forms, authorities and lodge notice of claims to employers and insurance companies
● Ensure all authorities are completely reviewed and signed by the client
● Communicate with clients via email, SMS, phone call and letters
● Book appointments for clients to attend with ENT doctors and Medical Panels
● Assist in preparing documents needed for settlements and billing
● Perform other admin tasks instructed by superiors
● Monitoring of real time company revenue per shift, reporting abnormalities observed in timely manner
● Phone management for OTPs needed for transactions
● Checking out and updating financial reports and summary reports per shift, weekly and monthly using excel
● Performing electronic fund transfer and withdrawal for the clients
● Perform other tasks that are instructed from time to time
● Audit to tellers ensuring all collections are properly declared and shortages are well charged
● Check office equipment and ensure that it is working well
● Implement management set controls to ensure integrity of collections and deter fraudulent intents
● Report abnormalities in every office operation and provide daily observation report
● Timely checking of toll offices CCTV cameras to observe
● Prepare transaction report summary for every teller in every office assignment and prepare summary report using excel
Preparing detailed reports of findings and offer recommendations to improve processes or correct issues.
Address customer issues or complaints in a professional and efficient manner to ensure satisfaction.
Handling tasks such as document preparation, legal research, client communication, and scheduling.
Search the Internet for information on a wide variety of topics.
