Hi I am Elija

More Info About Me

N/a

Elija Antolin
Makati City, Philippines
elijaantolin30@gmail.com
Freelancer
View Work Hire Me

My Skills and Competencies

Guest Communication
Property Management
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2020
Science, Technology, Engineering, and Mathematics

Pateros Catholic School

2023
Bachelor of Science in Hospitality Management

University of Makati

2022 - 2022
Teleperformance
(Technical Support Specialist)

Helping Customer in troubleshooting their product

2023 - 2023
Telus International Philippines
(Customer Support Specialist/Technical Support Specialist)

Assisting customers to their concern with their account especially with their payment method and payout method etc.

2023 - Ongoing
Proper Stays!
(Property Manager)

- Updating and streamlining various processes
- Optimizing listings
- Handling cases of cancellations, alterations, disputing reviews
- Setting up a price list for when a guest damages something and we have a system set up to charge them for the damages
- Create system that align with Airbnb policies
- Helping optimize scheduled messages with guests
- Communicating with the main cleaner about charging guests for damaged items and extra cleaning costs
- Handling cases of cancellations
- Set up predefined responses to frequently asked questions
- We can discuss advantages and disadvantages of deposit.
- We can use Google Docs and Google Sheets to come up with the system and then implement it on the Airbnb account.
- Help managing listings in other Platforms
- Helping in Social Media

My Services

Airbnb VA / Guest Communication

Respond to guest inquiries promptly and professionally Provide clear and concise check-in and check-out instructions

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Makati City,
Philippines
Email :
elijaantolin30@gmail.com


Copyright © Myprofile.ph

Copy Right By Elija Antolin | ALL RIGHTS RESERVED